Customer can return/exchange the received product in unused condition within 7 days
All Discount or promotional-priced items and any items that are sold below the MRP are non-returnable, non-refundable and non-exchangeable.
Customer can order the same product in different size/color or a different product of the same value in return/exchange
For any return/exchange, customer needs to inform Crescent Customer Care by calling: +880 1700744896 or email at: [email protected]within 24 hours of receiving the delivery
Customer can exchange any ordered product for 1 time only
Products ordered through online, cannot be returned/exchanged at physical stores
Once the product is sold, refund is not possible and customer will be issued a voucher that can be used in crescentfootwear.com only. The voucher is valid for one year of generation
Gift Voucher will be generated once customer returns the product